Testimonials

At The Gundam.my, we pride ourselves on being customer focused. We listen carefully and always value your comments and feedback so we can act upon them and improve our service to you.
Below you will find several comments from some of the many people who shop with us on a regular basis. Only with these kind of honest comments can we hope to provide a better, more competitive and total service. So, over to you!

If you would like to add your comments and feedback, please click here

Page 51 of 100 / 1985 total comments, testimonial and growing!

J.Loh

Very helpful seller. Fast and easy transaction. Definitely will return again. Highly recommended to all Gundam fans. Thank you!!


Commented : 10 years ago ago, amount purchased: < RM50.00

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Richie Lim

fast delivery and good service. I am very satisfied with this kind of service. Keep it up


Commented : 10 years ago ago, amount purchased: < RM50.00

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Nicholasksn

thank you very much for the stock


Commented : 10 years ago ago, amount purchased: < RM50.00

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ASYRAF HAKIM BIN AB

item just arrived. fast and friendly :)


Commented : 10 years ago ago, amount purchased:

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Randal Ng

Service is very satisfy & the packaging is well done. Receive the things after payment & verification in 2 days. Quick response & hope to have future purchase in coming month if possible, Thank You.


Commented : 10 years ago ago, amount purchased: < RM50.00

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Azrul Mohamad

received~ thank you again


Commented : 10 years ago ago, amount purchased: < RM50.00

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Muhammad Danial

very good customer service fast posting and receive my parcel in perfect condition will be repeating customer :)


Commented : 10 years ago ago, amount purchased: < RM50.00

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Anthony

3rd time buying here , service is fast as usual . =)


Commented : 10 years ago ago, amount purchased: < RM50.00

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Hy Yam

Received already. thank alot.


Commented : 10 years ago ago, amount purchased: < RM50.00

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Tony

The item has arrived, thanks for that!


Commented : 10 years ago ago, amount purchased: < RM50.00

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Scott Lim

Package reach already. This is my first time and definitely will not be my last.


Commented : 10 years ago ago, amount purchased: < RM50.00

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Gundam.my

Fast Delivery


Commented : 10 years ago ago, amount purchased:

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Appa Nick

1st time buying from Gundam.my. Screwed it up by filling the wrong address, lol. Notice that later after looking at payment receipt. Then i immediately ask the support to fix it. They fix it fast. Like their response. Very good job indeed. Thank you Gundam.my. Can\'t wait to buy again. :). (Hope that there will be more sale for the upcoming item)


Commented : 10 years ago ago, amount purchased: < RM50.00

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Gundam.my Suppport Team

Dear Kum Wen Han,

hi boss, good day to you.


Really sorry for the inconveniences caused, sometimes the email tends to flow in alot and we have alot of input channel like wechat, LINE, whatsapp, email, facebook PM and etc, and we are in potential to missed the input channel responses especially with lack of support team member.

However, we had whatsapp you to apologize too and you'd mentioned you'd let us know in future if there's anymore transaction that you would like to request for further discount.

We shall try our best to cater for as many response from users much as possible and answer their question when they are in need for our help.

Thanks for the comment and hope to see you in the future.

Kum Wen Hanwrote:

Delivery process is fast. However, previously i have sent an email asking about the discount offer for frequent purchase and did not get any response back till now. Quite disappointed on this.


Commented : 10 years ago ago, amount purchased:

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Nurnatasha Diana

FAST LIKE ALWAYS KEEP IT UP!!! GAMBAREE


Commented : 10 years ago ago, amount purchased: < RM50.00

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Wen Han

Delivery process is fast. However, previously i have sent an email asking about the discount offer for frequent purchase and did not get any response back till now. Quite disappointed on this.


Commented : 10 years ago ago, amount purchased: < RM50.00

Responsed 10 years ago
Dear Kum Wen Han,

hi boss, good day to you.
Really sorry for the inconveniences caused, sometimes the email tends to flow in alot and we have alot of input channel like wechat, LINE, whatsapp, email, facebook PM and etc, and we are in potential to missed the input channel responses especially with lack of support team member.
However, we had whatsapp you to apologize too and you'd mentioned you'd let us know in future if there's anymore transaction that you would like to request for further discount.

We shall try our best to cater for as many response from users much as possible and answer their question when they are in need for our help.
Thanks for the comment and hope to see you in the future.

Kum Wen Hanwrote:

Delivery process is fast. However, previously i have sent an email asking about the discount offer for frequent purchase and did not get any response back till now. Quite disappointed on this.

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Iqbal

Everything is great except that my Box is wet and damaged when i got it, but everything inside is in good condition.


Commented : 10 years ago ago, amount purchased: < RM50.00

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Gundam.my Suppport Team

Dear Sim Wei Liang,

Good day boss. Yes for back2back item u can change to other item if u're fine with that.

Normally back2back item takes every week friday to check stock and inform customer status.


Hope that completely answers your doubt.  Have a nice day ahead.

Sim Wei Liangwrote:

This is my 2nd time purchase from gundam.my~Nice Price & Services~ Btw...for Back to Back item will need to wait how many days in usually? I can\'t wait to assemble my new model kits ~ Lol (or can i change to another available products if i don\'t want to get longtime waiting for my full parcel just because of few BTB item?)


Commented : 10 years ago ago, amount purchased:

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Lee Chuan Hau

Fast and good service.Fast delivery,received the next day after placed order. Item was well wrapped and in good form.


Commented : 10 years ago ago, amount purchased: < RM50.00

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Wan Amirul Bin Wan M

This is my first time buying goods from gundam.my. Delivery service and customer services was great. I don\'t hesitate to buy from Gundam.my after this.


Commented : 10 years ago ago, amount purchased: < RM50.00

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Page 51 of 100 / 1985 total comments, testimonial