Testimonials

At The Gundam.my, we pride ourselves on being customer focused. We listen carefully and always value your comments and feedback so we can act upon them and improve our service to you.
Below you will find several comments from some of the many people who shop with us on a regular basis. Only with these kind of honest comments can we hope to provide a better, more competitive and total service. So, over to you!

If you would like to add your comments and feedback, please click here

Page 47 of 100 / 1985 total comments, testimonial and growing!

Necolai

Got the items I ordered again..as usual I received the item within 24hrs. Good, Fast and reliable! I thought I will have to wait til next week since the item was in back2back but to my surprise...the item shipped to me! Keep it up and well continue to support you!


Commented : 10 years ago ago, amount purchased: < RM50.00

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Koh Chien Aun

Fast and efficient delivery. Great service overall!


Commented : 10 years ago ago, amount purchased: < RM50.00

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Gundam.my Suppport Team

Dear Che Mohd Nasril b. Che Mohd Nassir,

good day to you boss. very sorry for the inconveniences caused.

We will try to urge the courier company to improve further and further to get customer a better service experiences.


Hope that this don't turn boss down on the online shopping services and continue to support us for more exciting offers ya, thanks alot.



Che Mohd Nasril b. Che Mohd Nassirwrote:

very efficient work by gundam.my, but the delivery by abx was very unsatisfactory...


Commented : 10 years ago ago, amount purchased:

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Liong Thian Siang

Reliable, Fast Delivery, Good Packages


Commented : 10 years ago ago, amount purchased: < RM50.00

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Iskandar Shah

thanks i really satisfy with your service and i\'m really happy with what i got.... thank you so much... definitely gonna buy from your guys again...


Commented : 10 years ago ago, amount purchased: < RM50.00

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nasche

very efficient work by gundam.my, but the delivery by abx was very unsatisfactory...


Commented : 10 years ago ago, amount purchased: < RM50.00

Responsed 10 years ago
Dear Che Mohd Nasril b. Che Mohd Nassir,

good day to you boss. very sorry for the inconveniences caused.

We will try to urge the courier company to improve further and further to get customer a better service experiences.
Hope that this don't turn boss down on the online shopping services and continue to support us for more exciting offers ya, thanks alot.



Che Mohd Nasril b. Che Mohd Nassirwrote:

very efficient work by gundam.my, but the delivery by abx was very unsatisfactory...

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YS Tan

Received. Thank you very very much. Your service is the best I have at the moment. Super Fast, responsive and friendly.


Commented : 10 years ago ago, amount purchased: < RM50.00

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Ad Hassan

Fast respond as usual, but this time a bit disappointing with the courier ABX, with the problem arise during delivery, takes more than a week for the item to reach me, that usually takes 2 or 3 days. Fortunately the item arrived safely in good condition. 2* for delivery but overall still 4* for Gundam.my still gonna buy from you in the future. Thanks.


Commented : 10 years ago ago, amount purchased: < RM50.00

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Mohd Nawawi

got my MG Fenice Rinastica today in good shape!!!many thanks to Gundam.my for excellent services!!


Commented : 10 years ago ago, amount purchased: < RM50.00

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LATIPAH BINTI MAHADI

i already get your parcel...Gundam.My no 1 !!!


Commented : 10 years ago ago, amount purchased: < RM50.00

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Armorzeus Iyszx

Keep up the good work!! Fast and safe delivery. 1st time purchase but im surely gonna buy more from you. 2 thumbs up!


Commented : 10 years ago ago, amount purchased: < RM50.00

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Nasir Zaly

very fast shipping..looking forward for the next buy..thank you gundam.my


Commented : 10 years ago ago, amount purchased: < RM50.00

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Necolai

I ordered my gunpla Thursday morning and same day it was shipped out.. I received the items that I ordered the next day... Support responds easily and had the items delivered in no time..


Commented : 10 years ago ago, amount purchased: < RM50.00

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Gundam.my Suppport Team

Dear Christopher Pon,

hi boss, 


good day to you boss.

Sorry for the dented box (if it was).

Sometimes overlook the packaging details, u may advise further by specifying the request in the order remark - "please bubble wrap" then we will do it for u properly.

Hope that you continue support us too ^_^

Christopher Ponwrote:

I\'d say that the service was great because gundam.my always send email regarding the shipping procedure etc. Packaging is appropriate but it could improve with bubble wrapping. The postage fees is affordable and much cheaper than other websites. Would definitely purchase more products from them.


Commented : 10 years ago ago, amount purchased:

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Christopher

I\'d say that the service was great because gundam.my always send email regarding the shipping procedure etc. Packaging is appropriate but it could improve with bubble wrapping. The postage fees is affordable and much cheaper than other websites. Would definitely purchase more products from them.


Commented : 10 years ago ago, amount purchased: < RM50.00

Responsed 10 years ago
Dear Christopher Pon,

hi boss, 
good day to you boss.
Sorry for the dented box (if it was).
Sometimes overlook the packaging details, u may advise further by specifying the request in the order remark - "please bubble wrap" then we will do it for u properly.

Hope that you continue support us too ^_^

Christopher Ponwrote:

I\'d say that the service was great because gundam.my always send email regarding the shipping procedure etc. Packaging is appropriate but it could improve with bubble wrapping. The postage fees is affordable and much cheaper than other websites. Would definitely purchase more products from them.

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Miftah Zakaria

thanks ! love it!


Commented : 10 years ago ago, amount purchased: < RM50.00

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Gundam.my Suppport Team

Dear Ahmad Danial Azzahari,


Good day to you boss.

Very sorry about the inconveniences caused boss in this matter, we will try to improve the packaging further from here.

FYI, we not come in the mr.Hobby paint yet, but do stay tuned, my boss always looking positive on expansion of the type of paint brands, especially MR. COLOR's.

Thanks 

Ahmad Danial Azzahariwrote:

Response and delivery was really quick. Received the package in less than two days. However the only problem was the packing method needs a lot more improvement. Can\'t understand why there was no bubble/foam wrap and why 2 heavy bottles was packed together inside the model kit box...when I opened the box some of the parts were bent....very noticeable for long pieces like the sword ~15 cm....which was bent way out of shape... Other comments: shopping choices seem really good, except I wish you also had Gunze Sangyo\'s Mr Color lacquer paints instead of just Tamiya paints in your line-up. I\'ve been using those for years and had no choice but to look elsewhere....


Commented : 10 years ago ago, amount purchased:

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Ahmad Danial

Response and delivery was really quick. Received the package in less than two days. However the only problem was the packing method needs a lot more improvement. Can\'t understand why there was no bubble/foam wrap and why 2 heavy bottles was packed together inside the model kit box...when I opened the box some of the parts were bent....very noticeable for long pieces like the sword ~15 cm....which was bent way out of shape... Other comments: shopping choices seem really good, except I wish you also had Gunze Sangyo\'s Mr Color lacquer paints instead of just Tamiya paints in your line-up. I\'ve been using those for years and had no choice but to look elsewhere....


Commented : 10 years ago ago, amount purchased: < RM50.00

Responsed 10 years ago
Dear Ahmad Danial Azzahari,
Good day to you boss.

Very sorry about the inconveniences caused boss in this matter, we will try to improve the packaging further from here.
FYI, we not come in the mr.Hobby paint yet, but do stay tuned, my boss always looking positive on expansion of the type of paint brands, especially MR. COLOR's.

Thanks 

Ahmad Danial Azzahariwrote:

Response and delivery was really quick. Received the package in less than two days. However the only problem was the packing method needs a lot more improvement. Can\'t understand why there was no bubble/foam wrap and why 2 heavy bottles was packed together inside the model kit box...when I opened the box some of the parts were bent....very noticeable for long pieces like the sword ~15 cm....which was bent way out of shape... Other comments: shopping choices seem really good, except I wish you also had Gunze Sangyo\'s Mr Color lacquer paints instead of just Tamiya paints in your line-up. I\'ve been using those for years and had no choice but to look elsewhere....

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Khoo Munfee

Very good efficiency!My parcel are good as well. Keep supporting


Commented : 10 years ago ago, amount purchased: < RM50.00

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Joevine Tay

Over excited ro receive my kit today~ haha~ ^^ very nice gunpla and excellentl service^^ erm…can I request a campaign ticket for my purchase? ^^ Thanks a lot gundam.my. ^^


Commented : 10 years ago ago, amount purchased: < RM50.00

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Page 47 of 100 / 1985 total comments, testimonial