Testimonials

At The Gundam.my, we pride ourselves on being customer focused. We listen carefully and always value your comments and feedback so we can act upon them and improve our service to you.
Below you will find several comments from some of the many people who shop with us on a regular basis. Only with these kind of honest comments can we hope to provide a better, more competitive and total service. So, over to you!

If you would like to add your comments and feedback, please click here

Page 48 of 100 / 1985 total comments, testimonial and growing!

Adam D. Dawn

Already done my payment. Here is my order id - 632566 Best service ever! :)


Commented : 10 years ago ago, amount purchased: < RM50.00

Rating

Communication
Delivery
Overall

Miftah Zakaria

fast and pro! nice packaging ..love it! thanks


Commented : 10 years ago ago, amount purchased: < RM50.00

Rating

Communication
Delivery
Overall

Gundam.my Suppport Team

Dear Ahmad hisyamuddin muhammad,


very sorry it might be near the seasonal holiday that the courier quality servises has decreased, apologize to you boss.


Ahmad hisyamuddin muhammadwrote:

your services ok lah but abx express suck! update their tracking status ikut suka dia sahaja


Commented : 10 years ago ago, amount purchased:

Rating

Azlan Abdul Rashid

Parcel came very fast because I expected it to arrive in 4-5 days time(S\'wak). Response from the team was very quick. Really would do business in the future.


Commented : 10 years ago ago, amount purchased: < RM50.00

Rating

Communication
Delivery
Overall

Kevin Lsp

Package receive and fast delivery but make sure wrap with bubble wrap..


Commented : 10 years ago ago, amount purchased: < RM50.00

Rating

Communication
Delivery
Overall

Ahmad Hisyamuddin

your services ok lah but abx express suck! update their tracking status ikut suka dia sahaja


Commented : 10 years ago ago, amount purchased: < RM50.00

Responsed 10 years ago
Dear Ahmad hisyamuddin muhammad,


very sorry it might be near the seasonal holiday that the courier quality servises has decreased, apologize to you boss.


Ahmad hisyamuddin muhammadwrote:

your services ok lah but abx express suck! update their tracking status ikut suka dia sahaja

Rating

Communication
Delivery
Overall

Gundam.my Suppport Team

Dear Calvin Chung,

Good day to you.


Very sorry about the box dented case.  Just at the same time our bubble sheet runs out already so we are forced to packed n send in time to customer too. 

I had feedback this to boss and he apologize to you on this matter too as whole team is rushing to clear the buffer of the order pending delivery too.

Once again, we sincerely apologize on the quality of the packaging again and hope boss forgive us.



Calvin Chungwrote:

Hello, I have received the parcel already. Just want to remind that the package is not wrap in good condition where my mg ksatriya and sd ksatriya have been dented badly and some of the part for sd ksatriya have been run off from the runner. So please next time put some bubble wrap or plastic to protect it because there will weight apply on the box. Please take note and improve more on your packing service. Other than that, I\'m satisfied with your service. Thank you.


Commented : 10 years ago ago, amount purchased:

Rating

Chau Teik

statisfy, other way, hope u instock d hi nu HWS expansion parts


Commented : 10 years ago ago, amount purchased: < RM50.00

Rating

Communication
Delivery
Overall

Chee Lip Hao

Hello, I have received the parcel already. Just want to remind that the package is not wrap in good condition where my mg ksatriya and sd ksatriya have been dented badly and some of the part for sd ksatriya have been run off from the runner. So please next time put some bubble wrap or plastic to protect it because there will weight apply on the box. Please take note and improve more on your packing service. Other than that, I\'m satisfied with your service. Thank you.


Commented : 10 years ago ago, amount purchased: < RM50.00

Responsed 10 years ago
Dear Calvin Chung,

Good day to you.
Very sorry about the box dented case.  Just at the same time our bubble sheet runs out already so we are forced to packed n send in time to customer too. 

I had feedback this to boss and he apologize to you on this matter too as whole team is rushing to clear the buffer of the order pending delivery too.
Once again, we sincerely apologize on the quality of the packaging again and hope boss forgive us.


Calvin Chungwrote:

Hello, I have received the parcel already. Just want to remind that the package is not wrap in good condition where my mg ksatriya and sd ksatriya have been dented badly and some of the part for sd ksatriya have been run off from the runner. So please next time put some bubble wrap or plastic to protect it because there will weight apply on the box. Please take note and improve more on your packing service. Other than that, I\'m satisfied with your service. Thank you.

Rating

Communication
Delivery
Overall

Che Ramli ismail

Very Fast Delivery. Tq Very Much.


Commented : 10 years ago ago, amount purchased:

Rating

Communication
Delivery
Overall

Norsyafiq

Fair price, good service and great interface, good job well done.


Commented : 10 years ago ago, amount purchased: < RM50.00

Rating

Communication
Delivery
Overall

Ahmad Hisyamuddin

The best online seller a i had deal with


Commented : 10 years ago ago, amount purchased: < RM50.00

Rating

Communication
Delivery
Overall

Mohd Nawawi

My first try out with Pos Laju is success last week but ended up no balance return due to postage fees.But it\'s is understandable.Thanks Gundam.my.


Commented : 10 years ago ago, amount purchased: < RM50.00

Rating

Communication
Delivery
Overall

Gundam.my Suppport Team

Dear Joshua Phan,

First of all very sorry Mr. Joshua on the late delivery.

Recently have a few case too, this is due to some of the delivery person health condition is not that well in bulan puasa, and forced to take sick leave and causing the issue to occur too.


We have feedback this to the courier company and hopefully this could be improved in the future.

thanks and hope that we can see you in the future again too ^_^.


Joshua Phanwrote:

HI, I know it\'s out of your control, But ABX is doing a really bad job at delivery. I hope I am not the only one that complaints. But if it\'s possible, my next purchase i would like to use PosLaju instead. They are more \"professional\" compare to ABX. Thanks


Commented : 10 years ago ago, amount purchased:

Rating

Joshua Phan

HI, I know it\'s out of your control, But ABX is doing a really bad job at delivery. I hope I am not the only one that complaints. But if it\'s possible, my next purchase i would like to use PosLaju instead. They are more \"professional\" compare to ABX. Thanks


Commented : 10 years ago ago, amount purchased: < RM50.00

Responsed 10 years ago
Dear Joshua Phan,

First of all very sorry Mr. Joshua on the late delivery.

Recently have a few case too, this is due to some of the delivery person health condition is not that well in bulan puasa, and forced to take sick leave and causing the issue to occur too.
We have feedback this to the courier company and hopefully this could be improved in the future.

thanks and hope that we can see you in the future again too ^_^.

Joshua Phanwrote:

HI, I know it\'s out of your control, But ABX is doing a really bad job at delivery. I hope I am not the only one that complaints. But if it\'s possible, my next purchase i would like to use PosLaju instead. They are more \"professional\" compare to ABX. Thanks

Rating

Communication
Delivery
Overall

Mohd Khairddin Md Yusof

tq for the kit\'s...


Commented : 10 years ago ago, amount purchased: < RM50.00

Rating

Communication
Delivery
Overall

Tim

It was quick , thank you


Commented : 10 years ago ago, amount purchased: < RM50.00

Rating

Communication
Delivery
Overall

Afif Hanafi

superb fast delivery..!! (y) (y)


Commented : 10 years ago ago, amount purchased: < RM50.00

Rating

Communication
Delivery
Overall

Amal Husaini

laju..puas hati..mudah


Commented : 10 years ago ago, amount purchased: < RM50.00

Rating

Communication
Delivery
Overall

Eric Ting YourBoss

Nice


Commented : 10 years ago ago, amount purchased: < RM50.00

Rating

Communication
Delivery
Overall

Page 48 of 100 / 1985 total comments, testimonial